PRICING - QUOTATION
1.1 All Prices quoted are valid for (30) days from the date stated on the quotation. Unless otherwise stated, all quotations are in Ghana-Cedis-(GHS) and VAT inclusive. Specialist Depot. is Not Exempted from Withholding Tax. Except as expressly provided in the Special Conditions, prices shall be firm and final.
1.2 Where you are unsure about any of the information provided in this quotation, please contact Specialist Depot. to discuss further as the company will work with you to explain any element you are unsure of.
DELIVERY_ ACCEPTANCE
2.1 Wherever possible the company will provide you with a date and time, when work will be undertaken. We will also try our best to advise you of how long a job is likely to take to complete.
2.2 Please be aware that where the company envisages unexpected delays, through no direct fault of its own, we will advise you of this as soon as it is reasonably possible to do so. If we fail to meet appointment times and dates, as a direct result of our lack of service to you, we will take whatever steps are reasonable in the circumstances to mitigate any detriment caused.
2.3 If for whatever reason you are unable to keep the arranged appointment date or have to reschedule, you do so as soon as is reasonably possible. The company may impose reasonable charges for costs incurred as a direct result of not being able to carry out work as agreed.
2.4 Where required, Specialist Depot will convey an optimal working schedule after site appraisal.
2.5 Delivery Terms: Free delivery within Accra but shall be based on receiving the Local Purchasing Order (LPO). In the instance where there is no LPO, a clear communication and confirmation by email shall be requested. If the Supplier discovers that the delivery dates cannot be met, the Supplier shall immediately notify the Purchaser in writing stating the cause for the delay and present a revised schedule for the deliveries. Deliveries outside of our footprint shall incur an additional cost and reasonable arrangement to allow for delivery.
PAYMENT TERMS
3.1 The company will require a full payment to be made after approval of quotation and before delivery.
3.2 The company requires payment upon satisfactory completion of the work within 7 days of signing the job completion form.
3.3 Cheques are to be made payable to SPECIALIST DEPOT. Alternatively payments can be made at our Spintex Showroom using our POS. Please state your business name, quotation number or invoice number as reference. Please note that cheques must clear before supply can be made.
»PAYMENT METHODS
Only Non-Cash payments are accepted unless made in person at our showroom, where cash is permitted.
GENERAL WARRANTIES
4.1 We provide 12 months on all workmanship undertaken by us. Where there may be a fault with materials which have been supplied by you (the customer) we cannot be held responsible for any product defects unless it can be shown the fault has occurred as a direct result of our negligence.
4.2 Where a product guarantee is supplied with a manufacturers guarantee and as part of the guarantee you are required to service, maintain or carry out a particular action to retain this guarantee, we cannot be held responsible for the products performance or failure if you have failed to comply with this requirement.
4.3 Where required, a service and maintenance agreement will be delivered upon job completion for the sake of maintenance commitment and product warranty. Warranty on installed systems can only be applied upon signing of a Maintenance Agreement. Warranty of CCTV products depends on the availability of a stabilizer.
BANK DETAILS
Ghana-Accra
Stanbic Bank
CURRENCY: GHS
BRANCH: Spintex-Accra
ACCOUNT NUMBER: 9040012587524 ACCOUNT NAME: SPECIALIST DEPOT LIMITED
BANK SORT CODE: BANK SWIFT CODE:
Notes: Please quote the Invoice number when paying. All amounts stated in -GHS Account Name: Specialist Depot Ltd.
CONCERNS & QUESTIONS
Concerns and questions about the above mentioned terms and conditions should kindly be directed to:
Call: +233 (0) 262-000-117 or by e-mail to info@specialistdepot.com